Questions
Questions, answered.
Everything people ask us before they say yes. Don’t see yours? Email Rob or text (315) 816-4250.
Ask Rob
Don’t see your question?
Email or text Rob and he’ll get back to you.
Seeing and claiming
Do I pay anything to see my website?
No. Looking at your website and claiming it are free, with no card. You only pay if you choose a plan to put it online.
Why did you build a website for me?
Because it’s easier to decide on a website you can see. We build it from what’s public about your business and send you the link. If it’s not for you, ignore the email: nothing is charged.
What do you build it from?
Your name, what you do, where you work, your hours and how to reach you, from what’s already public. We don’t make up reviews, ratings, licenses, awards or how long you’ve been open.
How do I claim it?
Open the link in our email and tap to claim it. There’s no card, no password and no code.
Can I get one if I didn’t get an email?
Yes. Email Rob your business name, what you do and where you work, and we’ll build your website and send you the link.
Price and paying
How much does it cost?
$49 a month, or $39 a month paid yearly ($468 a year). Hosting and changes on request are included.
When do I start paying?
Only when you choose a plan to put your website online. Seeing it and claiming it are free.
Can I cancel?
Anytime, online. Your website stays up until the end of the period you paid for, then goes offline. Your content stays saved if you come back.
Can I get a refund?
Ask for a full refund of your first plan payment within 14 days. Web addresses aren’t refundable once registered.
Do you have a referral deal?
Yes. If you refer another business that becomes a customer, you get a month free. Just tell Rob who they are.
Changes and support
How do I ask for a change?
Email Rob or text (315) 816-4250 with what you’d like changed. Photos can come by text or email too.
What changes can I ask for?
Anything from a new photo or new hours to new pages or a total redesign. Changes are part of your plan.
Can I ask for changes before I go live?
Yes. Tell us what you’d like different and we’ll make reasonable changes before you choose a plan.
Web addresses
Can I use my own web address?
Yes. We’ll connect one you already own, which is included in your plan.
Can I get a new web address?
Yes. Pick one when you go live. Its yearly price is shown before you pay, and it’s registered in your name.
Do I have to have my own address?
No. Every plan comes with a free address, and you can add your own later.
What we build
What kinds of businesses do you build for?
Every kind: trades and home services, restaurants and cafés, salons and barbers, professional practices, gyms and studios, shops and more. Each one gets a custom design.
What don’t you build?
Online stores, booking systems, customer logins and custom software. If you already use a booking or ordering tool, we link to it.
Will my website work on phones?
Yes. We design for phones first, then make sure it looks just as good on a computer.
Will people find my website on search engines?
Every page is built so search engines can read it, with your services, your area and your contact details. Nobody can promise a ranking, and we don’t.
Get started
Want to see yours first?
Email Rob three things and we’ll build your website, then send you the link to look it over.
- Your business name
- What you do
- Where you work
Already got our email? Your website is behind the link in it.
